Video

Love your job!

What does Karen love about her work producing natural skincare products?

Transcript

Wellington College: Do you enjoy making cosmetics?

Karen Farley: I love developing products. I love doing the research into the ingredients and working with people who actually do the stirring and mixing - it is actually a bit like a huge sort of cake factory - and trying out different things and finding out what works.

And the great thing is, the people are so positive … the positive energy, really, about being involved in a natural skincare company where I’m often talking to my customers on the phone and they’ll have excellent feedback or be happy.

I had a woman down in Wellington, for example, who actually had got on her eyelids and tried lot of different skincare ranges and was so happy that her mother had got sent a sample of our skincare and she thought, ‘Ooh, I’ll try that.’ And her eczema has cleared up.

I mean, I’m not saying my product will do that for your skin, but it just makes you feel very good when you can have a great rapport with your customers, and you find that what you’re doing is actually beneficial to them.

We’re starting off small. And I think that’s a very important thing for all of you when you go out in your life and you set up businesses or whatever you’re going to do. It’s best to have a great vision, but start off small, and really enjoy whatever you do.

Find what it is your passion is and really enjoy that.

Rights: The University of Waikato
Published: 27 November 2007,Updated: 27 November 2007